SmartStore HQ Status

Real-time system telemetry and infrastructure uptime.

All Systems Operational

No Active Incidents

All core systems and APIs are running smoothly across all regions.

Last Updated

Just now

Core Services

Global API Gateway

Uptime99.99%

Latency12ms

Operational

60 days ago100% uptimeToday

Web App & Dashboard

Uptime100%

Latency24ms

Operational

60 days ago100% uptimeToday

POS Synchronization Pipeline

Uptime99.99%

Latency8ms

Operational

60 days ago100% uptimeToday

Meta Webhooks (WhatsApp/FB/IG)

Uptime99.98%

Latency18ms

Operational

60 days ago100% uptimeToday

AI Employees Engine (Gemini LLM)

Uptime99.95%

Latency420ms

Operational

60 days ago100% uptimeToday

Multi-Tenant Postgres Database

Uptime100%

Latency5ms

Operational

60 days ago100% uptimeToday

Past Incidents (90 Days)

Degraded performance on AI Employee responses

Resolved

September 12, 2026 Downtime: 18 minutes

Delayed WhatsApp webhook delivery

Resolved

August 28, 2026 Downtime: 4 minutes

Enterprise Grade Security & Compliance

SmartStore HQ is SOC2 Type II compliant. All databases run on isolated VPCs with Row-Level Security (RLS), continuous vulnerability scanning, and daily offsite backups.

Request SOC2 Report